360° Review - The full picture first
Whenever we begin an engagement, we first build a comprehensive view of retailer performance. We use our Performance Matrix, which maps the organizational structure on the vertical axis and the business areas (e.g., overhead functions and operations) on the horizontal axis. A RAG (red-amber-green) rating highlights strengths and priority improvement areas at a glance. We then complete the assessment with in-depth analytics, self-assessments, and structured interviews to validate findings and set practical next steps.
Sonja Schumacher
Senior Consultant
End-to-end control powered by a single KPI catalog
All analyses and monitoring are built on a robust KPI catalogue, spanning the full automotive retail value chain—so we track what truly drives performance.
Sales Suite - sales performance begins before training
A sales performance engagement doesn’t start with advisor training. It begins with market and sales planning and setting ambitious yet realistic targets—then cascading them down to the individual advisor. We equip advisors with activity plans (required leads, calls, appointments, demos) rather than only headline sales targets. Advisors can’t control every outcome, but they can control their activities—and that’s what drives results.
Christoph Auerbach
Senior Consultant
Matthias Baller
Senior Consultant
Second live -
The used car business is the engine of automotive retail
Do you know the time to sell from physical trade-in to retail delivery for each pre-owned unit?
Do you know the daily holding cost per vehicle?
Do you run professional appraisals with consistent standards?
Do you operate dynamic pricing with scheduled repricing and market comps?
Are your used-car volumes approaching your new-car run rate?
Is your portfolio (age mix, brands, condition) in the optimal performance balance?
Is there a dedicated buyer accountable for professional sourcing?
These—and more—are the questions that define a high-performing used-car business.
Lead management - the ultimate sales management tool
Sales is an activity game.
Forecasts become reliable when they’re anchored in leading indicators—especially the number of qualified contacts made six weeks earlier. More quality contacts drive more sales. The craft is to plan, manage, and measure activities, not just celebrate closings (which are only partly within your control). You can always pick up the phone—becoming a customer is their decision, but activity is yours.
Bottom line: more purposeful calls → more opportunities → more sales.
Gerhard Bartl
Senior Consultant
Revenue-Driven Sales & Finance Coaching
Modern automotive sales is no longer just about charisma—it’s about combining data insights with proven selling skills, smart financing know-how, and the human factor.
This coaching helps dealerships build well-trained sales professionals who deliver strong results and stay with the business long-term by creating confidence, clear routines, and a development path.
Investing in structured training and coaching is also widely linked to lower turnover and stronger retention.
You’ll learn how to read the numbers, run high-impact customer conversations, and increase finance penetration and service/add-on sales—leading to higher conversion rates, stronger margins, and better workshop utilization without relying on discounts.